top of page

Privacy Policy

Effective Date: 10/5/2025

Last Updated: 10/6/2025

​

1. Introduction

Hometown Monument Care LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, online forms, or contact us for services.

By submitting your information through our online booking or payment forms, you agree to the terms of this Privacy Policy.

​

2. Information We Collect

We collect only the information necessary to provide our monument care services. This may include:

  • Personal Contact Information: name, email address, phone number, and mailing address.

  • Service Details: information about the headstone location, cemetery name, plot details, and the names or inscriptions on markers (used only to identify the work to be performed).

  • Payment Information: billing details and payment information collected securely through Square. We do not store or have direct access to your full payment card information.

  • ​

3. How We Use Your Information

We use the information you provide to:

  • Schedule and perform monument cleaning, restoration, and engraving services.

  • Communicate with you about appointments, estimates, and service updates.

  • Process payments and send invoices or receipts.

  • Maintain internal business and accounting records.

We do not sell, rent, or trade your information to anyone.

​

4. Payment Processing Through Square

We use Square, Inc. (“Square”) to securely process payments. When you provide payment information, it is transmitted directly to Square and handled according to Square’s own Privacy Notice and Security Policies.

Square may collect, store, or process your payment data in accordance with its terms. We do not receive or retain your complete credit card information.

You can review Square’s privacy policy here:
🔗 https://squareup.com/legal/privacy

​

5. Information Sharing

We may share your information only when necessary to provide our services, such as:

  • With Square to process your payments.

  • With cemeteries or caretakers, if coordination is required for site access.

  • With service providers who help us operate our business (e.g., accounting or web hosting).

  • When required by law, regulation, or legal process.

All third parties we work with are expected to protect your information and use it only for the agreed purpose.

​

6. Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse.

  • Online information is transmitted securely using encryption (SSL).

  • Customer data is stored on password-protected systems.

  • Access is limited to authorized personnel only.

While we take precautions to safeguard your data, no system can be guaranteed 100% secure. Submitting information online is done at your own risk.

​

7. Data Retention

We keep customer information only as long as needed to provide services, comply with legal obligations, or maintain accurate business records.
You may request that we delete your information at any time (see Section 9).

​

8. Cookies and Website Analytics

If our website uses cookies or analytics tools, they are used only to improve performance and user experience. You can disable cookies through your browser settings.

​

9. Your Rights and Choices

You have the right to:

  • Request a copy of the information we hold about you.

  • Ask us to correct or update inaccurate information.

  • Request deletion of your information once your services are complete.

To make a request, contact us at:
📧 hometownmonumentcare@gmail.com
📞 913-280-1626​

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on our website with a revised “Effective Date.”

​

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Hometown Monument Care LLC
📧 hometownmonumentcare@gmail.com
📞 913-280-1626

bottom of page